Frequently Asked Questions
How long does delivery take?
Orders are delivered within 3–7 business days within India after dispatch.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available — pay in cash when you receive the item.
Can I get a refund?
Refunds are granted for manufacturing defects. Faulty parts are replaced if reported within 24–48 hours of delivery.
How do I track my order?
You'll receive tracking details by email/SMS once your order ships.
How can I contact support?
Email us at support@needsly.com — we offer 24/7 ticket and email support.